You have the right to return the products you bought if you inform us, within 14 working days from the date of receipt provided that the product is not used and its commercial packaging is closed.
Κατανα The consumer can exercise the right of withdrawal and request a refund and not necessarily a new order, without justifying the refund.
In this case, the cost of returning the product is charged to you as well as the cost that has been borne by the company Proteinking.gr for the shipment of the product.
Έ The merchant must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or proof of return.
Refunds must include shipping costs paid by the consumer for the purchase.
Returns are only accepted if the products are in the same condition in which you received them, without being unsealed or unopened, along with the retail receipt or invoice.
To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products and their intact packaging in order to identify any obvious defects (eg broken goods, wrong type, etc.).
In any case, before returning a product, you should contact our store by phone (+30 2651 181082).